Frequently Asked Questions
Everything you need to know about professional-grade ERGO styling tools.
What makes ERGO brushes different from standard hairbrushes?
ERGO brushes are designed with professional ergonomics in mind, featuring non-slip silicone handles and tourmaline-infused bristles that provide superior heat resistance and a high-shine finish.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States.
What is your return policy for styling tools?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your tool, you can return it in its original packaging for a full refund, minus shipping costs.
Do your heat styling tools come with a warranty?
Yes, all ERGO electrical styling tools come with a 1-year limited warranty covering manufacturer defects from the date of purchase.
Are ERGO tools suitable for all hair types?
Absolutely. Our collection includes various barrel sizes and bristle tensions specifically engineered to handle everything from fine, fragile hair to thick, coarse textures.
How should I clean and maintain my ERGO brushes?
We recommend removing hair after every use and washing the bristles with a mild shampoo and warm water once a month. Avoid soaking the wooden or silicone components for extended periods.