Returns & Exchanges

At ERGO Styling Tools, we stand behind the quality of our professional salon products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unused styling tools in their original box, ensuring all accessories and manuals are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned tools, we will process your refund to the original payment method within 5-7 business days.